Hola + Welcome to Your

Onboarding Process

I hope you’re as excited as I am to work with each other on your awesome brand + business!

Whether this is your first or 20th rodeo, I am confident we’ll get you moving in the right direction. 🥳

Managing Expectations

Our work will be organized in a shared Google Drive folder. Allow up to 24 hours for your folder to be accessible and shared with your email address.

We are using Google Workspace to manage our engagement.

Within Google, you can chat with me for any on-demand Qs and share files for us to collaborate or to get suggestions and edits.

Brand Intake Assessment

If you haven’t already, complete your Brand Intake Assessment: https://vickyayala.com/intake

Schedule Your Sessions

Sessions are done on Saturdays from 11am to 6pm.

To get started, let’s hop on a quick onboarding call to discuss expectations and identify goals. This onboarding call is required as it serves to set the expectations and milestones for your sessions.

You don’t need to be on Google Meet for the onboarding call. These are done via phone and are not recorded.

If you have trouble finding a time that works for you, email me directly and we’ll try to work something out.

Schedule Your Onboarding Call: calendly.com/vickyayala/onboarding

Enrollment Details

Your enrollment includes three virtual consultation session via Google Meet, with replays available your sessions. You can schedule your sessions now or you can wait until after the onboarding call.

» Schedule Your 75-Minute Authenticity Reset: calendly.com/vickyayala/reset

» Schedule Your 2-Hour Strategy Intensive: calendly.com/vickyayala/intensive

» Schedule Your 90-Minute Storytelling Clinic: calendly.com/vickyayala/storytelling

Remember, you also have access to me, in between sessions, for unlimited email coaching.

Access and Boundaries

A bit about my availability…

I work full-time at a vocational program for young adults and have limited accessibility Monday-Friday from 8:30am until 4:30pm.

While I may sometimes respond to quick emails during the day, anything that requires my full attention to detail with a thorough response will be done early in the AM or after 6pm, usually while I’m on a crowded train trying not to catch Covid or “these” hands. 🙃

I am also readily accessible on Saturday from 9-6pm.

I aim to respond within 24 hours, but sometimes it can take a bit longer such as during the holidays. If you haven’t heard from me after two days, feel free to send me a message via Google Chat just in case your email went to my spam folder.

Email and Google Chat: vicky@vickyayala.com

Rescheduling Policy

I have a “no questions asked” policy for rescheduling sessions.

Please don’t feel like you need to hold on to a scheduled session if you are not mentally, emotionally, or physically up to it.

If you need to reschedule, do so as soon as you know that our time no longer works. Whether that’s five minutes or five hours prior to our call, if you need more time – TAKE IT!

I understand that life happens, and I rather you reschedule when you’re able to be fully present and ready to go than show up distracted or unprepared.

I take a very strong stance on overwhelm and never want our sessions to a burden to your already overflowing plate of things to do. I’m very non-judgmental about this because grace is one of my core values and I’ve seen how showing up when you’re not into it can impact how you manage your hustle.

Don’t feel guilty about rescheduling a session if you are not where you want to be when we’re scheduled to connect.

So if you need more time, take it. I’ll wait.

In the meantime, grab some chai or Bustelo, get your journal, and get yo’ self prepped for our time together.

I look forward to working with you!
– Vicky 😘